"There is no doubt that places have a significant impact on our happiness, wellbeing and health.
 

Yet when it comes to making the built worlds that are our habitats, the most crucial of questions - how a place will affect the people that spend time there, and what will be the impact on their lives – these really fundamental questions are actually rarely, if ever, asked."

 

"In this moment of disruption there is a chance to reflect; to question the structures that shape society but do not serve us well. We have a chance to not only look at using urban space differently but actually to reimagine the very basis of how we think about making places. In the aftershocks of this pandemic’s ever shifting “new normals”, let us make sure we create space for new and better patterns of life to emerge.

We need to turn our thinking inside-out. We need Urban Empathy."